Returns & Exchanges
We want you to love your purchase. Please review our exchange policy below before returning any item. Contact us before shipping an item back so we can guide you through the process.
No refunds. Exchanges only within 10 days of delivery. Customer is responsible for return shipping.
- 1
No refunds — exchanges only
All sales are final. We do not issue refunds. Approved requests are processed as exchanges only.
- 2
10-day exchange window
Exchange requests must be made within 10 days of delivery. After 10 days, the exchange window closes and requests can no longer be accepted.
- 3
Return shipping is the customer's responsibility
Customers are responsible for all return shipping costs. We do not provide prepaid return labels.
- 4
Item condition
Items must be unworn, unused, unwashed, and undamaged, with original tags and packaging attached when applicable. Items that do not meet these conditions cannot be exchanged.
- 5
Enclose your exchange sheet
The completed exchange sheet included with your order must be enclosed with the returned item. Exchanges received without the completed exchange sheet cannot be processed.
- 6
Inspection & processing
Once your item is received and inspected, Suit Mart Flatbush will process the approved exchange for the requested replacement item or size, subject to availability.
Before you ship anything back
Please contact Suit Mart Flatbush first so we can confirm eligibility and answer any questions.
Contact Us